Refund Policy

At BRIGHTEDGE TECH SERVICES LTD, we strive to deliver high-quality digital services.

1. General Policy

Due to the nature of digital and technical services, refunds may not always be possible once work has started.

2. Eligible Refund Situations

Refunds may be considered if:

• Work has not yet started

• The project cannot be delivered due to company limitations

• There is a verified service failure

3. Non-Refundable Situations

Refunds will not be issued if:

• Work has already been completed or delivered

• The client changes their mind after work begins

• Delays occur due to lack of client communication or materials

• Services such as SEO or marketing campaigns have already started

4. Partial Refunds

In some cases, partial refunds may be granted depending on the amount of work completed.

5. Refund Request Process

Clients must submit a refund request within 7 days of purchase.

Each request will be reviewed individually.

6. Processing Time

Approved refunds may take 5–10 business days to process depending on the payment provider.